The COVID-19 pandemic is a phenomenon that has challenged socio-political and economic systems in general, and the health sector, in particular.

The pandemic is having tremendous effects on global health and poses an extraordinary challenge to the adaptive capacity of health organizations.

The initial uncertainty regarding the best diagnostic methods, adequate protection measures, possible treatments, and the lack of vaccines, made the Keralty Group consider the best formulas to positively impact the largest number of people with the greatest possible effectiveness, improving the levels of protection and safety, reducing morbidity and mortality, while at the same time avoiding the collapse of our health infrastructure.

The alignment of the organization from a single governance model, the attitude of innovation and resilience with the appropriate focus on health determinants, the complementarity nature of our health solutions, the social measures, and the reinforcement of community support activities have allowed us to face and effectively manage this extreme challenge.

Facing the pandemic Keralty has completed	Numbers
Teleconsultations with 2,267 professionals	2,186,007
Home care	379,952
Support program for COVID patients at home	48,510
Calls answered by the call center	17,217,752
Personal Protection Equipment (PPEs) units	14,472,977
COVID-19 lab tests	1,612,599

	2019	2020	Var.
ICU beds (Colombia)	74	335	353%
Hospital beds (Colombia)	909	1,111	22%
Employees (Keralty countries)	18,782	22,266	19%